Unit 1
Resources
Which element should be changed?
Question 1 – Introduction and definition of Communication
Which element should be changed?
Question 2 – Communication versus information dissemination
Which element should be changed?
Question 3-5 – Communication models
Which element should be changed?
Question 6 – Communication Components
Which element should be changed?
Question 7 – Communication barriers
Which element should be changed?
Question 8 – Communication Contexts
Which element should be changed?
Question 9 – Intra- and interpersonal communication
Which element should be changed?
Unit 2
Resources
Which element should be changed?
Question 1 – Non-verbal communication skills
Which element should be changed?
Question 2 –
Which element should be changed?
Question 3-4 – Listening skills
Which element should be changed?
Question 5-8 – Intercultural communication
Which element should be changed?
Question 9-12 – Group / team communication
Which element should be changed?
Question 13 – Etiquette
Which element should be changed?
Unit 3
Resources
Which element should be changed?
Question 1-4 – Tone, style and jargon
Which element should be changed?
Question 5-7 – Letters, emails and memoranda
Which element should be changed?
Question 8 & 12 – Plagiarism
Which element should be changed?
Question 9-11 – Referencing
Which element should be changed?
Unit 4
Resources
Which element should be changed?
Question 3-4 & 7-8 – Presentations
Which element should be changed?
Question 5 – Oral/verbal communication
Which element should be changed?
Question 6 – Digital communication
Which element should be changed?
Unit 5
Resources
Which element should be changed?
Question 1-4 & 6 -Mass media communication
Which element should be changed?
Question 5 – Public Relations
Which element should be changed?
Question 7 – Crisis management communication
Which element should be changed?
Question 8 – Corporate social responsibility
Which element should be changed?
Question 9 – Event management
Which element should be changed?
Question 10 – Media relations
Which element should be changed?
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